Elevate customer experiences as a Field Implementation Consultant with Lightspeed. This role involves overseeing client onboarding for the Golf sector—offering both remote and in-person support.As the technical main point of contact, you'll bring over 3 years of experience in customer service to ensure smooth onboarding processes. Travel is expected approximately 60% of the time, and your responsibilities include managing customer communications, timely project completions, and updates to CRM records—all while utilizing your troubleshooting skills to resolve issues.Key Responsibilities:• Serve as the primary technical contact for customers• Deliver both remote and onsite support effectively• Manage customer onboarding workflows and timelines• Keep customers informed about their implementation status• Update project records in CRM tools for each customerRequirements:• 3+ years in a technical customer support role• Strong knowledge of the Golf Industry• Understanding of business networking principles• Excellent communication and presentation skills• Availability for extensive travelBring your passion for technology and customer satisfaction to Lightspeed and help transform the Golf industry.#J-18808-Ljbffr
Golf Industry Implementation Consultant
LIGHTSPEED COMMERCE, INC.
montreal (administrative region), montreal (administrative region)
Published 17 days ago
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