Drive success for software vendors as a strategic Customer Success Manager. Facilitate cloud adoption and AI innovations tailored to unique client needs and goals.You will manage and optimize a portfolio of ISVs, focusing on delivering value through strategic planning and operational excellence. This role demands strong communication skills and a thorough understanding of cloud technologies and software business strategies.Key Responsibilities:• Manage ISV accounts to ensure strategic success• Lead customer workshops and executive meetings• Align operational goals with cloud and AI capabilities• Identify risks and implement preventative measures• Collaborate closely with internal AWS teamsRequirements:• Over 4 years in customer success or transformation roles• Proven track record with senior technical stakeholders• Knowledge of SaaS business strategies and growth plans• Familiarity with cloud infrastructure and data strategies• Fluency in both French and English for Quebec applicantsUtilize your expertise to enhance customer relationships and facilitate successful cloud transitions for innovative software organizations.#J-18808-Ljbffr
Strategic Customer Success Manager For Software Vendor Growth
AMAZON WEB SERVICES (AWS)
toronto, toronto
Published 27 days ago
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