Job Description Insight Global is seeking a Business Analyst – Digital (OMS) for a top retail and eCommerce client. This candidate will play a critical role in shaping digital guest experiences by translating complex business strategies into clear, actionable requirements. Working closely with product managers, business owners, and technology teams, the Business Analyst will help drive roadmap execution, ensure alignment across stakeholders, and support the delivery of high-impact digital initiatives within a fast-paced, global environment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements 5+ years of Business Analyst experience within eCommerce Strong expertise with Sterling OMS Experience with Blue Yonder Commits Proven experience supporting medium-to-large digital initiatives Background working in both Agile and Waterfall delivery environments Ability to translate business strategy into feature and product roadmaps Strong stakeholder collaboration across Product, Business, and Technology teams Experience working in global digital environments Familiarity with retail or consumer-facing digital platforms Experience with tools such as JIRA, Confluence, and Miro Strong facilitation and workshop leadership skills #J-18808-Ljbffr