Cross-Product Experience Strategy Develop and execute a product vision, strategy, and roadmap for Clio's shared experiences: global navigation, global search, and the connective tissue between Manage, Grow, Draft, and other Clio products. Define what great looks like for a unified Clio experience and build the case for prioritization across stakeholders and product teams. Use customer research, efficiency metrics, and satisfaction data to identify the highest‑impact opportunities, and then go build them. Work cross‑functionally with product managers, engineers, designers, and go‑to‑market partners to deliver experiences that feel cohesive and effortless to users. Product Development and Lifecycle Management Own the full product lifecycle, from discovery and roadmap through launch and iteration for shared user‑facing experiences. Partner closely with engineering and design to set a high bar for quality, and establish the processes that help the team deliver consistently. Instrument and monitor key metrics, efficiency, satisfaction, and engagement, and use them to continuously raise the bar on the experiences you own. Stakeholder Engagement Build deep context across Clio's product portfolio by partnering with every product team to understand what exists, what's coming, and how it all fits together before unifying it. Communicate product direction clearly and compellingly to audiences ranging from engineers and designers to senior leadership and the C‑suite. Be the voice of the customer in every room, bringing insights from research, support, and data to every product conversation. What you bring 7+ years in product management at a consumer or B2B SaaS company, with a track record of owning user‑facing product experiences end‑to‑end. A strong design sensibility; you can identify a great user experience and articulate exactly why it works (or doesn't). Experience working cross‑functionally in complex, multi‑product environments, and an ability to build trust and alignment across teams quickly. An exceptional ability to distill complexity; you can take something deeply technical or nuanced and tell a clear, compelling story about it to any audience. A bias toward action and sound judgment under ambiguity; you make decisions with imperfect information and adjust as you learn. Some startup experience; you're comfortable in environments where the path isn't always paved, and you know how to move fast without breaking things. Excellent communication skills, both written and verbal, including the ability to present confidently to senior leadership. Bonus points if you have Prior experience in legal tech or a strong understanding of how legal professionals work. Familiarity with AI‑powered search or navigation experiences. This role is a backfill for an existing position. Compensation — The expected salary range for this role is $174,100 to $217,700 to $261,300 USD. Different salary bands apply for other regions based on local currency. Benefits Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week Flexible time off policy, with an encouraged 20 days off per year EAP benefits for you and household members, including counseling and online resources 401k matching and Child Education Savings Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years Our team shows up as their authentic selves, and we are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher‑performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers #J-18808-Ljbffr