Drive exceptional client support as a General Support Client Specialist! Use your bilingual English and French communication skills in a hybrid work environment to elevate customer satisfaction and operational efficiency.In this pivotal position, you will guide contractors through the SafeContractor platform and assist them in completing qualification files. Your role involves ensuring data compliance while delivering personalized assistance via phone and email. Leverage your communication abilities and customer-focused mindset to enhance team performance and client relationships.Key Responsibilities:• Assist contractors in using SafeContractor software• Conduct thorough follow-up on qualification dossiers• Provide clear guidance on compliance processes• Handle incoming inquiries about software functionalities• Nurture contractor relationships by assessing their needsRequirements:• High school diploma required• Proficiency in both English and French mandatory• Relevant experience in customer service roles• Knowledge of Microsoft Office and HubSpot is beneficial• Strong computer proficiency requiredMaximize contractor engagement through your customer service expertise in a collaborative team setting.#J-18808-Ljbffr
General Support Client Specialist In Bilingual Customer Solutions
VERIFORCE
montreal (administrative region), montreal (administrative region)
Published 27 days ago
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