Become a Payroll Tax Customer Support Specialist at Dayforce and contribute to our award-winning platform by providing essential tax support. Engage in case management and problem-solving to enhance client satisfaction.This role focuses on delivering expert payroll tax assistance while managing a diverse portfolio of customer inquiries. You will analyze tax filings for accuracy, collaborate with different teams on escalated matters, and ensure high-quality service is maintained, especially during peak processing times. Your efforts will help refine the operational initiatives to improve customer interactions.Key Responsibilities:• Provide payroll tax support through case management• Analyze discrepancies in tax filings efficiently• Collaborate on complex tax matters and solutions• Support customer service initiatives during peak times• Perform additional tax-related duties as neededRequirements:• Bachelor’s degree or 3+ years of relevant experience• Knowledge of payroll tax compliance and filings• Strong analytical skills with attention to detail• Excellent communication abilities for client engagement• Willingness to work overtime during busy periodsSupport Dayforce's mission by utilizing your payroll tax expertise and ensuring excellent service for our clients.#J-18808-Ljbffr
Payroll Tax Customer Support Specialist
DAYFORCE
toronto, toronto
Published 18 days ago
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