Downtown Toronto (Ryerson), Canada | Posted on 05/07/2026 Position: Senior Software Developer – AWS Location: Toronto, ON Job ID#: RQ11070 Duration: 10 Months Company: Symbiotic Digital Role Overview The Senior Software Developer – AWS is responsible for designing, building, and supporting modern cloud‑based applications using Amazon Web Services. This role focuses on scalable, event‑driven architectures, contact center solutions, and AI‑powered capabilities while collaborating across technical and business teams. Key Responsibilities Design and implement cloud solutions using Amazon Connect, including contact flows, routing, agent experience, analytics, Contact Lens, and CTR data Develop AI‑powered capabilities using Amazon Q in Connect and Amazon Bedrock, such as agent assist, automation, and summarization Build scalable, event‑driven applications using serverless and/or microservices architectures (Lambda, API Gateway, DynamoDB, containers/EKS) Implement CI/CD pipelines and infrastructure as code using CDK, CloudFormation, or Terraform Monitor, troubleshoot, and optimize application performance, security, and reliability Produce technical documentation and solution designs Conduct design walkthrough sessions with project teams Provide post‑implementation support and resolve technical issues Review, analyze, and modify installation scripts, including testing and debugging Collaborate with IT professionals across the full Software Development Life Cycle (SDLC) Elicit and document requirements from business stakeholders and subject matter experts Qualifications Strong AWS development and cloud architecture experience Hands‑on experience with Amazon Connect Experience with Amazon Q in Connect and/or Amazon Bedrock Experience with serverless and/or container‑based architectures Knowledge of DevOps practices, cloud security, and monitoring Experience with structured development methodologies Strong analytical, problem‑solving, and decision‑making skills Excellent verbal, written, and interpersonal communication skills Ability to meet deadlines and work effectively in a team environment Knowledge of accessibility standards, including AODA #J-18808-Ljbffr