Become a Customer Advocate as an Account Manager in Fire Safety Services, dedicated to relationship building and exceptional service. Pursue a fulfilling career focused on community safety and support.This role entails managing a diverse portfolio of fire service accounts, emphasizing strong relationships and proactive communication. Candidates with 1-3 years experience in account management or customer service are preferred. Your responsibilities will include identifying customer needs and implementing effective solutions, ensuring long-term client satisfaction.Key Responsibilities:• Manage existing fire service accounts for client retention• Act as primary contact for all client interactions• Conduct needs assessments and recommend fire safety solutions• Collaborate to resolve issues and enhance service quality• Maintain up-to-date client activity documentation in CRMRequirements:• 1-3 years of experience in customer service or account management• Strong communication and relationship-building skills• Solutions-oriented and proactive approach needed• Proficient with CRM tools and Microsoft Office• Valid driver's license for site visits as necessaryDrive client relationships and contribute to operational excellence in this impactful role.#J-18808-Ljbffr
Customer Advocate Account Manager Fire Safety
VANFIRE
richmond, richmond
Published 20 days ago
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