ResponsibilitiesSupport the activities of a team responsible for the delivery and administration of programs and/or business activities.Monitor business activity and conduct an analysis of applications/requests to ensure compliance with program guidelines and policies and to identify issues, solutions and efficiencies as appropriate.Make recommendations for approvals, recommend courses of action for non‑standard requests and processes documentation or data such as applications/requests, commitments and payment requisitions.Coordinate processing and administrative functions.Validate and ensure accuracy of data inputted into the system.Communicate and/or negotiate with clients and third‑party providers to obtain and/or provide information and represent the Corporation and its interests as necessary. Meet client needs with a high level of client satisfaction and seek to enhance the client service experience in all client encounters.Act as a liaison between business lines and play a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverables. Support functional teams in reporting activities.Ensure all documentation is in place in accordance with business requirements. Manage such documentation in support of business outcomes.QualificationsA post‑secondary education or an equivalent amount of education and experience in business or public administration.A minimum of one year of prior relevant experience in securitization or mortgage underwriting.Strong organizational skills including the ability to multi‑task, prioritize, meet deadlines and take initiative.Strong analytical and problem‑solving skills including the application of sound judgment and the ability to escalate appropriately.Oral and written communication skills including the ability to persuade others.Attention to detail.The ability to establish and maintain effective working relationships.Bilingualism (English / French).BenefitsAnnual Paid vacation.Annual individual performance incentive.Defined benefit pension plan.Comprehensive group insurance plan to support your well‑being from day one.Support towards your personal and professional growth with training, mentorship and more.An inclusive workplace culture and environment.Equal Employment Opportunity Statement Our commitment to diversity, equity, and inclusion. We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non‑Canadians who are eligible to work in Canada. CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.#J-18808-Ljbffr