Transform client interactions into culinary journeys as a Customer Happiness Specialist. Work remotely, engage customers, and streamline the booking process for unique culinary events.As a key player in customer satisfaction, you will use your three-plus years of experience in sales or customer support to meet client needs effectively. You will drive revenue while ensuring a positive experience, coordinating with chefs and venues seamlessly. Your expertise in managing multiple conversations and details will elevate client satisfaction from initial contact through post-booking support.Key Responsibilities:• Engage leads and guide clients through booking• Tailor experience recommendations based on insights• Facilitate high-quality customer support at all stages• Keep detailed CRM records for all interactions• Identify areas for enhancing customer experienceRequirements:• 3+ years of customer engagement experience• Strong goal orientation with metrics focus• Excellent communication and rapport-building skills• Organizational skills with remote work capability• Experience with CRM tools and Google WorkspaceHarness your passion for customer joy and culinary excellence to create lasting connections and memorable experiences.#J-18808-Ljbffr
Experienced Customer Happiness Specialist For Culinary Experiences
COZYMEAL, INC.
city of moncton, city of moncton
Published 27 days ago
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