Job Title: Clerical Support Associate Reporting Relationship: Manager, 6 West Critical Care Location: Wilson Site, Humber River Health Hourly Rate Range: $29.966 - $31.016 Labour Group: Teamsters PT Clerical or NowU Hours of Work: 12 hour day shifts, including weekends subject to change Position Responsibilities Provide clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics. Deliver customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner. Communicate with bed allocation and other departments to arrange patient placement. Communicate with other departments and service areas. Qualifications High school graduate or equivalent. Completion of a Community College Medical Secretary Diploma is an asset. Completion of a medical terminology course preferred. Minimum 1 year full‑time equivalent recent clerical experience, preferably in an acute care setting. Good keyboarding skills, with a minimum typing speed of 40 WPM. Computer proficiency including Microsoft Office Suite. Strong interpersonal skills, both oral and written. MEDITECH computer experience is an asset. CCIS knowledge and data entry experience preferred. VIP knowledge and data entry experience preferred. Good organizational and problem‑solving skills, including the ability to prioritize a varied and busy workload, cope with tight deadlines, frequent interruptions and emergency situations. Ability to work independently with minimal supervision in a team environment. Knowledge of a second language is an asset. Demonstrated customer service skills. A positive attendance and discipline record. Applicants may be required to successfully complete full administrative testing, including typing speed and MS Office. Understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices. Equal Opportunity Employer Humber River Health is an equal‑opportunity employer. We comply with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available throughout the recruitment process and employment. #J-18808-Ljbffr