Director Quality, Safety and Risk Annual Salary $101,205.90 - $126,507.38 (Commensurate with Experience) Permanent Full Time Start Date – As soon as possible We are seeking a strategic, collaborative, and results-driven healthcare leader with demonstrated expertise in quality improvement, risk management, and patient safety to lead the development and execution of organization-wide strategies that enhance performance, ensure regulatory compliance, and improve patient and resident outcomes across St. Joseph’s Health Centre and its operating entities. Reporting directly to the President & Chief Executive Officer, the Director, Quality, Risk & Safety provides strategic and operational leadership for the development, implementation, and evaluation of quality, risk, and safety priorities across St. Joseph’s Health Centre and its operating entities. This role is accountable for advancing a culture of quality improvement, patient/resident safety, and risk mitigation, ensuring alignment with organizational values, strategic priorities, and regulatory requirements. The Director plays a critical leadership role in driving system-wide performance, enhancing outcomes, and ensuring compliance with provincial standards and accreditation requirements. Key Responsibilities Strategic Leadership & Quality Improvement Lead the development and execution of a comprehensive, multi-year quality, risk, and safety strategy Establish and monitor key performance indicators (KPIs) and quality metrics across the organization Drive continuous improvement initiatives to enhance patient/resident outcomes and service delivery Ensure alignment of departmental strategies with organizational priorities Risk Management & Compliance Oversee organizational compliance with accreditation standards, legislation, and regulatory requirements Provide leadership in identifying, assessing, and mitigating organizational risks Support clinical and operational leaders in addressing areas of non-compliance Data, Reporting & Performance Oversee the collection, analysis, and reporting of quality and risk data Provide regular updates to the Senior Leadership Team and Board of Directors Lead performance monitoring and corrective action planning Leadership & Team Development Provide leadership, mentorship, and performance management to the Quality, Risk & Safety team Foster an engaged, high-performing team environment Build organizational capacity in quality improvement and risk management practices Organizational Impact Promote a culture of safety, quality, and continuous improvement Contribute to policy development, system redesign, and organizational planning Support initiatives aligned with Indigenous Reconciliation, Anti-Racism, Equity, Diversity, Inclusion, and environmental stewardship Qualifications Education Bachelor’s degree in a health-related field Master’s degree in a health-related discipline (preferred) Experience 5–8 years of progressive leadership experience in healthcare or the public sector Demonstrated experience in quality improvement, risk management, and patient safety Experience in hospital and/or long-term care settings is strongly preferred Skills & Competencies Strong knowledge of healthcare regulations, accreditation standards, and quality frameworks Proven ability to lead strategic initiatives and organizational change Advanced analytical and problem-solving skills Exceptional interpersonal, communication, and stakeholder engagement abilities Demonstrated ability to manage complex, sensitive, and high-impact issues Commitment to equity, diversity, inclusion, and culturally safe care SJHC does not utilize AI in their recruitment efforts. We are happy to provide reasonable accommodations throughout the selection process and while working at SJHC. We welcome the opportunity to discuss accommodation of your disability and ensure fairness in our hiring process.