Pillwayis on a mission to revolutionize the digital pharmacy landscape in Canada. We are seeking a high‑energy, data‑driven, and strategicUser Experience Growth Managerto take full ownership of our user funnel. This isn’t just about top‑of‑funnel acquisition; you will be the architect of the entire customer journey from the first click to long‑term loyalty.The Role: Impact & ResponsibilitiesFull‑Funnel Ownership: Audit and optimize the entire customer lifecycle, identifying drop‑off points and implementing rapid‑fire solutions to plug funnel leakages.Data‑Driven Strategy: Partner closely with the Data Team to leverage advanced analytics, ensuring every growth experiment is rooted in hard evidence.Re‑engagement & Retention: Develop and execute sophisticated multi‑channel strategies (Push, Email, SMS) to drive customer stickiness and order completion.Behavioral Analysis: Utilize tools like CleverTap to segment users, track post‑sign‑up behavior, and personalize the user experience at scale.UI/UX Collaboration: Work directly with the Product and Design teams to refine the app interface based on user behavior data and conversion rate optimization (CRO) principles.Growth Experimentation: Design, launch, and measure A/B tests to constantly evolve our growth playbook.What You Bring To The TableProven track record in growth hacking or performance marketing, specifically for app‑based platforms (Health‑tech or E‑commerce experience is a major plus).Expertise in CleverTap, Mixpanel, Amplitude, or similar event‑based tracking platforms. You should be comfortable “talking data” with engineers and analysts.Strategic Mindset: You can zoom out to see the big picture strategy and zoom in to execute the tactical details.Conversion Obsession: A demonstrated history of successfully increasing conversion rates and lifetime value (LTV).Collaborative Spirit: Excellent communication skills with the ability to bridge the gap between marketing, data, and product teams.Education: Bachelor’s degree in Marketing, Business, Data Science, or a related field.Why Work With PillwayHybrid Work Model: We value the synergy of in‑person collaboration and the focus of remote work. This role offers a balanced hybrid schedule.Competitive Compensation: We offer market‑aligned salaries and comprehensive health and dental benefits.Dynamic Culture: We are a team of innovators. You’ll find a culture that values transparency, diverse perspectives, and a "get‑it‑done" attitude.Career Growth: As we scale across Canada, your role and influence within the organization will grow with us.Our Interview ProcessInitial Talent Screen: A brief conversation with our HR team to discuss your background and alignment with the role.Hiring Manager Interview: A deep dive into your user experience growth philosophy, technical skills, and past successes.Strategy/Technical Challenge: A practical exercise or case study to showcase how you analyze data and build a growth strategy.Team Fit & Leadership Meet: A final round to meet cross‑functional peers and members of the leadership team.Offer: We welcome you to the Pillway family!Our Commitment to You Pillway supports a workforce of diverse backgrounds and encompasses policies and initiatives designed to help all employees feel welcomed and well‑equipped to succeed. We are an inclusive employer and provide accommodations for applicants with disabilities throughout the recruitment process. Please let us know if you require accommodation.#J-18808-Ljbffr