Senior Resource Engagement Manager (Contract) Location: Toronto, ON, CA • Oakville, ON, CA • Calgary, AB, CA • Ottawa, ON, CA • AB, CA Company: Softchoice Compensation: $76,500 to $102,000 annually (salary depends on location, experience, skill set, education, and related certification) The Impact You Will Have The Resource Engagement Manager will collaborate with sales and presales to engage customers, identify consulting and staff augmentation opportunities, and support their resourcing needs. What You’ll Do Prospect for new opportunities and present the consulting and staff augmentation program across North America. Work closely with sales and presales to identify and validate potential agility-based engagements. Locate, validate, and present qualified consultants. Establish, maintain, and develop effective customer and consultant relationships. Manage customer and consultant escalations and identify achievable outcomes. Follow existing processes for the agility offering; recommend improvements that focus on efficiency, revenue growth, and profit optimization. Achieve monthly, quarterly, and annual sales targets. Lead delivery by working directly with customers to ensure successful engagement and CSAT results. Schedule, manage, and attend sales calls and identify new opportunities across all vertical markets, emphasizing Commercial Mid-Market and Enterprise Accounts. Partner with account managers to identify staff augmentation opportunities. Perform phone screens, shortlist candidates, lead interview processes, and manage debriefs and offers. Ensure potential consultants meet Softchoice quality standards and can interact with customers. Enhance customer experience by collaborating with Services and consultants to improve service quality. What You’ll Bring to the Table Experience in business development and account management within IT consulting and/or professional services. Experience presenting to C‑Suite and other decision makers. Leadership in delivering services to complex organizations. Ability to build confidence and strong partnerships with customer hiring managers. Experience driving proposal and pricing activities. Track record of achieving targeted revenue and margin goals. Ability to work independently and as part of a charismatic, team-oriented environment. Strong business acumen and effective time management. A college or university degree is desired. Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to diversity, inclusion & belonging. Applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. #J-18808-Ljbffr