Become the key solution lead for Dynamics 365 CRM across North America. This role emphasizes project management, stakeholder engagement, and CRM optimization to enhance customer experiences.The Dynamics 365 CRM Lead role spearheads technical strategies and manages implementation projects. With at least 5 years of expertise, you will collaborate with both internal IT teams and external consultants to deliver CRM-centric solutions. Your focus will also include governance practices, ongoing support, and continuous improvement of processes for sales operations and customer engagement.Key Responsibilities:• Act as the Solution Lead for Dynamics 365 CRM• Manage end-to-end CRM project delivery• Define business requirements and process flows• Build relationships with business and IT stakeholders• Support testing execution and strategyRequirements:• 5+ years configuring Microsoft Dynamics 365 CRM• Leadership experience in CRM implementation• Knowledge of ETL/ELT data migration processes• Proficient in building interfaces using APIs• Strong communication skills for stakeholder managementShape the future of CRM solutions, driving engagement and efficiency while leveraging your technical expertise.#J-18808-Ljbffr
Lead Dynamics 365 Crm Solutions With A Hybrid Work Model
CSI SOLAR CO., LTD
kitchener, kitchener
Published 27 days ago
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