Serve customers from the comfort of your home as a Bilingual Sales and Customer Care Agent in New Brunswick, Canada. This full-time role centers on managing wireless insurance inquiries and selling warranty services effectively.In this position, you will take calls from customers regarding their insurance policies and provide detailed support through the claims process. A proficient communicator with strong attention to detail, you will ensure that inquiries are resolved on the first call while promoting additional services that enhance customer satisfaction.Key Responsibilities:• Respond to inbound calls concerning insurance policies• Guide customers through claims procedures when necessary• Achieve one-call resolution for customer issues• Follow up with customers through email and calls• Ensure all required protocols are metRequirements:• Full bilingual proficiency in French and English (reading/writing)• Minimum 1 year in customer service• Communication strengths and a customer service mindset• Computer proficiency and typing skills of 25 WPM• Must be based in New BrunswickBecome an integral part of a team dedicated to improving customer service and satisfaction.#J-18808-Ljbffr
Bilingual Sales And Customer Care Agent
ASURION
, nb, canada, , nb, canada
Published 21 days ago
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