4 days a week in office — this position can also be filled in any of our offices across Canada. Where strategy meets culture—and communication makes it real. We are seeking a senior communications leader who transforms vision into clarity and engagement, shaping the firm’s internal voice to keep our people aligned, informed, and connected. As Senior Manager, Internal Communications & Culture, you will act as a trusted advisor to firm leadership, partnering closely with business services leaders and practice group chairs to support strategic priorities and reinforce our reputation for excellence. Responsibilities Develop and execute a comprehensive internal communications strategy aligned with the firm’s mission, vision, culture and strategic objectives. Craft clear, compelling messages for firm-wide announcements, executive communications and internal campaigns. Serve as a senior communications advisor to executives, supporting speeches, talking points, leadership presentations and internal thought leadership. Develop and maintain a crisis communications framework, ensuring timely, accurate and coordinated messaging during critical incidents. Oversee internal communication channels and content, including the intranet and digital signage, ensuring consistency and relevance across platforms. Own and manage the internal editorial calendar, balancing strategic priorities with timely business needs. Define success metrics for internal communications initiatives; analyze engagement data and employee feedback and translate insights into actionable recommendations for leadership. Partner with People & Development to align internal and external communications with the firm’s talent, engagement and diversity priorities. Ensure all internal communications adhere to legal, brand and editorial standards. Collaborate on campaigns supporting DEI initiatives and employee recognition programs. Provide communications coaching and training to leaders and subject matter experts to strengthen internal messaging effectiveness. Stay current with internal communications trends and best practices, introducing innovative approaches where appropriate. Oversee translation processes to ensure accuracy and consistency of messaging across languages. Liaise with the global internal communications team to align messaging, timing and channel strategy, ensuring consistent and coordinated firm-wide Qualifications Relevant degree in communications, or related field A minimum of 15+ years of experience in corporate communications, preferably in the professional services industry Extensive experience in external communications, with a solid understanding of public relations principles Demonstrated success in developing and executing strategic communications plans that drive business objectives and enhance organizational reputation Proven ability to craft compelling content and manage high-stakes executive and market interactions Excellent relationship-building skills, with the ability to engage effectively with media, stakeholders, and internal teams Exceptional writing, editing, and verbal communication skills, with a keen eye for detail and a strategic mindset Excellent project management skills; organized and able to manage multiple projects simultaneously in a fast-paced, rapidly changing environment Bilingualism (French and English) is required for this role Benefits Retirement savings plan with employer contribution Benefit premiums paid by the firm Telemedicine services Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships! Training and development programs based on your interests and needs The salary bands provided reflect the typical range for this role in the region indicated. Salary will be discussed and negotiated during interview. Toronto: $111,600 - $137,800 Ottawa: $109,000 - $134,600 Vancouver: $109,000 - $134,600 #J-18808-Ljbffr