What You'll Be Doing As a member of the Business Banking team, you’ll report to the Director or Senior Manager & Team Lead, Business Banking. You will provide new and existing clients with an exceptional client experience to support CIBC’s vision of being a leader in client relationships. As a Relationship Manager you’ll help business clients meet their immediate and long‑term business goals by understanding client needs and identifying opportunities to deepen the CIBC relationship and increase client loyalty. The emphasis is on ensuring clients’ financial and credit needs are met by providing a comprehensive business banking offer or making a formal introduction to the appropriate Imperial Service, Personal Banking or Private Banking colleagues. You will collaborate with experts across all areas of CIBC to ensure client needs are met by the most appropriate segment and proactively manage and grow a portfolio of business‑only connections, focusing on deepening client relationships and addressing the business needs of the client. How You'll Succeed Business Development – Build relationships with Centres of Influence (COIs) within the community to generate referrals to CIBC through both in‑person and digital channels. Connect with existing and potential clients to identify opportunities for full relationships, providing deposit and credit solutions for future growth and revenue. Proactively participate in community and banking centre events such as business development events, client acknowledgement programs and client appreciation day to build and enhance CIBC presence and gain market share. Proactively develop and manage a sales pipeline of diverse business banking opportunities. Client Engagement – Proactively engage in discussions with assigned portfolio, partner‑referred and other prospective clients to understand immediate financial needs while identifying opportunities to address longer‑term financial goals. Demonstrate service excellence by being involved and proactive with clients and ensuring their financial needs are met. Deliver trusted advice and financial solutions to meet client and prospect needs and cultivate your network to establish new client relationships. Promote and demonstrate the use of digital banking options and CIBC’s Cash Management products, by introducing the client to alternative ways to bank such as ATMs, mobile, online and SmartBanking for Business. Relationship Management – Support existing clients and continuously seek new opportunities for client acquisition through referrals and internal partner relationships to deliver current financial products and solutions for the Business Banking market segment. Manage and grow a portfolio of business‑only connections with a focus on deepening the client relationship and addressing the business needs of the client. Community Involvement – Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future small‑business opportunities. Who You Are You have demonstrated experience in Business Banking. You have at least 2 years’ experience in Business Banking or Commercial Banking and a strong knowledge of credit, cash management products and services, as well as knowledge of business cash flow and financial analysis to assess and deliver on potential new business opportunities. You also have an established network in the local business community. You put our clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do. You’re passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You are a strong communicator, connecting with others through respect and authenticity. You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results. You have completed an undergraduate degree or diploma in Business, Finance, Accounting, or a related field. Values matter to you. You bring your real self to work and live our values – trust, teamwork, and accountability. You are fluent in French and English to serve our clients in the community. What CIBC Offers A competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program. State‑of‑the‑art spaces and technological toolkit to simplify collaboration and innovation for our clients. A culture that encourages ambition through initiatives like Purpose Day – a paid day off dedicated to investing in your growth and development. Subject to plan and program terms and conditions. What You Need To Know CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, please contact CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skill tests (e.g., simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process, aiming to get to know more about you and provide opportunities to learn about us. Job Location: Mont‑Sherbrooke & Metcalfe Employment Type: Regular Weekly Hours: 37.5 Key Skills: Business Development, Client Service, Community Connections, Customer Experience (CX), Financial Advising, Goal Planning, Group Problem Solving, Portfolio Management, Regulatory Requirements, Results‑Oriented #J-18808-Ljbffr