Elevate customer experiences as a Bilingual Orders and Customer Relations Specialist. Oversee order processing and shipment tracking while addressing customer needs with clarity and care in an in-office environment.As a full-time representative in Laval, this role requires fluency in French and English, along with a minimum of 3 years in customer service, preferably within a manufacturing industry. You will efficiently manage communications about order status and contribute your expertise to a supportive team focused on development and community initiatives.Key Responsibilities:• Process customer orders via multiple channels• Communicate with customers regarding delivery timelines• Resolve inquiries about shipment inconsistencies• Collaborate with internal teams to enhance service• Use various platforms for effective communicationRequirements:• Bilingual in French and English• At least 3 years of customer service experience• Order management experience preferred• Post-secondary education in business or related field• Familiarity with JDE or other ERP softwareLeverage your customer service skills in a role dedicated to fostering positive relations and efficient order management.#J-18808-Ljbffr
Bilingual Orders And Customer Relations Specialist
BEYOND BILINGUAL INC.
laval (administrative region), laval (administrative region)
Published 27 days ago
Report job