Overview of Role The Senior Analyst‑ Distribution Strategy & Onboarding plays a key role in advancing the airline’s multi‑channel distribution strategy while overseeing the onboarding and ongoing management of distribution partners for NDC. This role combines commercial and analytical expertise with hands‑on partner coordination, including hosting weekly partner calls in collaboration with Sales, consolidating updates, managing technical tickets, and supporting policy and operational readiness. The position ensures partners are successfully activated, capabilities are aligned to strategic priorities, and distribution channels deliver strong commercial performance across GDS, direct, and other NDC technology‑supported channels.Partner Onboarding & ManagementManage end‑to‑end onboarding workflows, including technical enablement steps, certification processes, and post‑launch stabilizationTrack all partner deliverables, timelines, and testing outcomes through structured project plans and readiness scorecardsOversee case and ticket management with NDC technology providers, ensuring timely resolution and clear communication back to partners and internal teamsSupport the development and communication of NDC‑related policies, guidelines, and operational processes for partnersMaintain issue logs, dependency trackers, and escalation paths to ensure partners have the support needed to successfully adopt and grow NDC usageServe as the primary point of contact in Distribution for NDC connecting distribution partners during onboarding, activation, and enhancement phasesHost weekly partner calls to track progress, address blockers, consolidate updates, and ensure alignment with readiness milestonesProvide structured feedback to product and technology teams based on partner needs, capability gaps, and testing resultsSupport commercial discussions and negotiations by delivering data‑driven insights into capability readiness, performance trends, and expected ROIDistribution StrategyAnalyze distribution performance across channels, partners, and markets to identify trends, gaps, and revenue opportunities that support strategic decision‑makingSupport commercial planning by modeling channel economics, evaluating new distribution business models (e.g., NDC incentives), and building executive‑ready business casesMonitor industry developments and translate insights into strategic recommendations and product prioritizationPrepare and deliver high‑impact presentations, insights, and briefings for senior leadershipCross‑Functional CollaborationCollaborate with Sales, Revenue Management, IT, NDC Product, Finance, and other internal teams to ensure strategic alignment of distribution initiativesPartner closely with the NDC Product and IT teams to understand NDC capability rollouts, enhancement prioritization, and technical readiness assessmentsPerformance Monitoring & ReportingMonitor and report on distribution KPIsProvide actionable insights that support continuous improvement in both strategy and day‑to‑day partner operationsExperience and QualificationsBachelor’s degree in Business, Statistics, Economics, or a related field (preferred)Strong knowledge of airline distribution, including GDS platforms, NDC standards, aggregators, and third‑party distribution models is considered an assetDemonstrated experience managing partner onboarding, technical enablement, or product/feature rollout processesStrong data and analytical skills with the ability to build insights and strategic recommendationsExcellent communication and stakeholder management skills, including experience presenting complex information to both technical and non‑technical audiencesExperience with program or project management, including tracking, ticket management, and structured weekly reportingStrong quantitative and research skills with proven data interpretation capabilitiesHighly organized with strong planning, prioritization, and time‑management abilitiesProficiency in MS Office (Outlook, Word, Excel, PowerPoint)The Benefits Of Being a WestJetter WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:A fun and friendly culture with colleagues who work together to winTravel privileges for you and your family, effective from your start dateSavings and Benefit programs that are flexible to meet your specific needsOur Commitment to Diversity, Equity and Inclusion We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds. If you require accommodation at any stage, please contact our Talent Acquisition team at #J-18808-Ljbffr