Elevate brand engagement as the Brand Loyalty Lead at Arc'teryx in North Vancouver, B.C. This hybrid or fully remote role focuses on delivering a world-class loyalty experience.As the first Brand Loyalty Lead, you’ll be pivotal in launching a new loyalty program. Engage guests through thoughtful strategies while partnering with various teams to ensure a comprehensive omni-channel experience. Your expertise in customer insights and trends will guide program evolution and success.Key Responsibilities:• Understand unique relationships between guests and the brand• Collaborate with global teams to localize loyalty benefits• Enhance engagement tactics to improve lifetime value• Ensure effective management of loyalty operations• Stay abreast of industry trends for continuous improvementRequirements:• Bachelor’s degree in Marketing, Business, or related field• Over 5 years in Loyalty and Retention Marketing• Experience with Salesforce products is an asset• Knowledge of outdoor industry consumer behavior• Proficient in managing teams in a global matrix settingLead the charge in transforming customer loyalty at Arc'teryx through strategic vision and data-driven insights.#J-18808-Ljbffr
Arc'teryx Loyalty Experience Director
ARC'TERYX EQUIPMENT
north vancouver, north vancouver
Published 19 days ago
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