Lead the innovative evolution of lottery retail as a Strategic Director of Retail Experience. Shape player journeys, optimize merchandising practices, and elevate retailer partnerships for enhanced performance.In this leadership role, you will drive the strategy for a cohesive retail ecosystem that integrates digital and physical experiences. Focus on modernizing distribution channels, establishing impactful KPIs, and fostering a culture of excellence and innovation. Your strategic mindset will optimize the player journey and boost retailer engagement.Key Responsibilities:• Oversee product distribution strategy across all channels• Define and manage retail KPIs to support continuous improvement• Modernize in-store merchandising and customer experiences• Develop omnichannel features for cohesive product offerings• Represent retail interests in national planning and integrationsRequirements:• 10+ years in progressive retail leadership• Degree in a related field or equivalent experience• Proven ability in retail modernization and change management• Strong collaboration skills with cross-functional teams• Experience in performance metrics and KPIsDrive significant change in lottery experiences through innovation, partnership, and operational excellence.#J-18808-Ljbffr
Strategic Retail Experience Director For Lottery Innovation
WESTERN CANADA LOTTERY CORPORATION (WCLC)
calgary, calgary
Published 27 days ago
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