Shape the future of heavy construction with your expertise as a Product Support Technician in Hamilton, ON. This role focuses on complex troubleshooting, training, and cross-team collaboration.Ideal candidates will bring Red Seal Heavy Duty Equipment Technician qualifications and over 5 years of hands-on experience with heavy equipment. You will be instrumental in diagnosing issues, leading training sessions for dealer teams, and engaging in product testing and warranty processes. Promote a culture of safety while enhancing equipment performance and customer experiences.Key Responsibilities:• Diagnose complex equipment problems on-site and remotely• Deliver engaging training to dealer service teams• Collaborate with engineers on product improvements• Participate in warranty claims and resolutions• Ensure adherence to safety practices across all operationsRequirements:• Certified Red Seal Heavy Duty Equipment Technician• At least 5 years of relevant equipment experience• Expertise in hydraulic, electrical, and mechanical systems• Familiar with diagnostics and telematics tools• Strong communication abilities for trainingYour technical background will lead to significant improvements in customer satisfaction and equipment reliability.#J-18808-Ljbffr
Technical Support For Heavy Equipment
XCMG GROUP
hamilton, hamilton
Published 17 days ago
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