Empower clients with benefits solutions as a Benefit Administrator at TELUS Health in Montreal, Quebec. Utilize your analytical skills to provide exceptional client support and drive process improvements.As a Benefit Administrator, you will play a critical role in responding to client inquiries, managing software-related issues, and collaborating across teams to enhance service delivery. Your contributions are vital in ensuring client success and meeting operational deadlines within a full-time framework.Key Responsibilities:• Respond to client inquiries via various communication methods• Construct comprehensive test cases for software updates• Investigate and troubleshoot escalated benefits issues• Ensure compliance with SLAs through effective task prioritization• Share insights to improve team knowledge and processesRequirements:• Minimum 3 years of experience in Benefits administration• University or college diploma in relevant fields• Strong analytical and communication skills• Bilingual ability in French and English• Proficiency in Microsoft Office tools and SQLLeverage your expertise to make a meaningful impact at TELUS Health, addressing client needs in benefits administration.#J-18808-Ljbffr
Telus Health Benefit Administration Expert
TELUS
montreal (administrative region), montreal (administrative region)
Published 22 days ago
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