Key Responsibilities Lead the full implementation process from client signature to go‑live. Maintain clear, structured documentation throughout the onboarding process. Adopt and apply Swapcard’s implementation framework. Leverage and update client folders and internal handover documentation calls to align technical setup. Ensure all decisions and setup information are captured for seamless handoff to CAM. Manage all technical setup (event structure, integrations, branding). Supervise the Swapcard & Avolio registration experience. Own Swapcard in‑App rollout. Build registration logic and flows. Set up the scoping document for both Simple and Advanced registration. Create the skeleton structure for registration implementation. Collaborate with Registration Implementation Managers for advanced builds. Coordinate timelines and deliverables across Registration, Support, and Product. Share and continuously improve implementation frameworks and onboarding playbooks. Serve as the client’s project lead during onboarding. Collaborate with CAM for long‑term success. Requirements & Qualifications Solid understanding of Swapcard’s platform or comparable event/tech systems. Confidence designing user flows, registration logic, and configuring platform modules. Project management skills – able to own timelines and coordinate stakeholders. Strong communication and client‑facing skills, especially during setup phases. Detail‑oriented, structured, and delivery‑focused. Comfortable working cross‑functionally with support, registration, and product teams. Benefits International team with 40+ nationalities. Remote‑first policy with headquarters in Paris. Career growth opportunities in a thriving startup. Open‑mind culture that appreciates differences. Generous paid time off. Remote perks to optimize working experience. In‑person social gatherings. 100% of health insurance contribution paid by Swapcard. Work‑from‑home budget and co‑working space budget. Learning budget for skill development. Mental health care initiatives. Equal Opportunity Swapcard is committed to upholding equal employment practices and making merit‑based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply, regardless of race, nationality, religion, sexual orientation, gender identity, pregnancy status, age, marital status, and status as a veteran. We may use artificial intelligence (AI) tools to support parts of the hiring process, but final hiring decisions are ultimately made by humans. #J-18808-Ljbffr