Clinical Strategy & Opportunity Development Serve as the national clinical expert for the APM portfolio, with deep specialization in advanced hemodynamic monitoring. Partner with Sales and Sales Leadership to identify, qualify, and support new clinical opportunities, including net-new accounts and expansions within strategic customers. Develop and lead process improvement initiatives to ensure positive hospital system adoption of processes and products, demonstrating improved patient outcomes. Lead and support clinical evaluations, pilots, and product trials, ensuring strong clinical adoption and successful conversion to standard of care where applicable. Design and execute implementation plans for new customers, including workflows, training pathways, and clinical best practices. Provide advanced troubleshooting and clinical problem‑solving support during evaluations and early commercialization. Validate and support software and hardware updates in the field, as required. Education, Training & Enablement Develop, standardize, and continuously improve national clinical training curricula, materials, and tools for customers and internal teams. Deliver advanced education on device theory, physiology, workflow integration, implementation, and clinical interpretation. Provide structured and ad hoc education to physicians, nurses, allied health professionals, and internal personnel in alignment with SOPs. Key Opinion Leader (KOL) & Stakeholder Engagement Build and maintain strong relationships with KOLs, proctors, and clinical champions across Canada. Support clinical evidence discussions, best‑practice sharing, and peer‑to‑peer education initiatives. Capture and communicate voice‑of‑customer insights to Marketing, Medical Affairs, and Product teams. Provide routine follow‑up support to customers, develop, and maintain a national database of reference users. Portfolio & Market Insights Maintain deep knowledge of the full Advanced Patient Monitoring portfolio, competitive landscape, and evolving clinical standards. Monitor market trends, clinical practice changes, and competitor activity; share insights with leadership, sales team, marketing and cross‑functional partners. Act as a trusted clinical advisor internally, supporting launches, messaging refinement, and portfolio expansion. Compliance & Collaboration Ensure adherence to medical device regulations, adverse event reporting, device accountability, and company policies. Collaborate cross‑functionally with Sales, Marketing, Medical Affairs, Regulatory, and Service teams. Represent APM on national initiatives, pilot programs, and strategic projects. Education and Experience Bachelor’s degree in Nursing, Respiratory Therapy, Anesthesiology, or Anesthesia Assistant related education. Minimum five years of hands‑on clinical experience in a hospital environment, specifically ICU/Critical Care, Operating Room (OR), Emergency Room (ER) as a Registered Nurse (RN), Respiratory Therapist, Anesthesiologist, or Anesthesia Assistant; may include 3+ years experience in medical devices, clinical applications (or advanced monitoring preferred). Knowledge and Skills Proven expertise in MS Office Suite and ability to operate general office machinery. Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills. Good problem‑solving and critical thinking skills. Moderate knowledge and understanding of cardiovascular science. Moderate understanding of cardiovascular anatomy, pathology and physiology. Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting. Ability to manage confidential information with discretion. Ability to interact professionally with all organizational levels. Ability to manage competing priorities in a fast‑paced environment. Must be able to work in a team environment, including inter‑departmental teams and representing the organization on specific projects. Ability to build productive internal/external working relationships. Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control. Work Environment Field‑based position, requiring up to 60% travel; candidates should reside in British Columbia, Ontario or Quebec, and live near a major airport to facilitate travel. Must possess and maintain a valid driver's license and a past clean driving record for a minimum of three years, as well as meet auto safety standards. As part of the onboarding process, new hires must be able to travel to the U.S. for training purposes within the first six months of employment. Preferred Qualifications Bilingualism (English & French) is an asset. Strong background in critical care, cardiology, anesthesia, or hemodynamic monitoring highly preferred. Experience supporting clinical evaluations, implementations, or complex technology adoption strongly preferred. Location Primary work location is British Columbia, Ontario, or Quebec; candidates must reside in these provinces and be near a major airport. Salary Salary Range: $85,000 – $135,000 CAD Annual. Equal Opportunity Employer We are committed to attracting and retaining high quality talent by providing a supportive and inclusive work environment. All applicants will be evaluated based on qualifications, experience, and skills, without regard to protected characteristics. #J-18808-Ljbffr
National Clinical Service Specialist (Bc, On, Qc)
BD MEXICO
mississauga, mississauga
Published 18 days ago
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