Job Listing: Catering Sales Manager Location We are seeking an experienced Catering Sales Manager for BC Place Stadium located in Vancouver, BC . Job Overview The Catering Sales Manager is directly responsible for creating unique dining experiences by selling, up‑selling and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the sales, culinary and operations staff, they ensure events are coordinated and executed smoothly, meeting all client expectations and specifications. The role focuses on developing, implementing and measuring revenue objectives within the unit's annual marketing plan, directing sales activities to meet financial forecasts, and building new and existing business. Essential Responsibilities Serve as primary liaison to Sodexo Live clients' sales, marketing and event team; work with client management staff in effective hand‑off of venue customers to ensure positive relations and effective communication with meeting planners, group leaders and event organizers. Spearhead inclusion in site visits and fam trips. Work with clients to conceptualize and plan catered functions according to their specifications. Implement sales techniques to generate new business; maintain ongoing contact with existing clients and accounts. Identify and research prospective sponsors for solicitation. Create, present, negotiate and secure comprehensive, long‑term sponsorship packages. Maintain client relationships and work to renew agreements prior to contract expiration. Fulfill all terms of sponsorship agreements, including managing sign production, promotional elements, ordering event tickets and coordinating food & beverage orders for suites. Maintain a database of all sponsorship prospects and detailed active and prospective account activity. Represent facility at business, community and social organizations and make sales presentations as required. Support marketing department at various functions, with on‑site public relations, promotional activities and assisting with special events. Maintain detailed records of account payment activity and oversee billing and collections. Assist Catering Managers and Chef in planning menus and aid in the creation of specialty menus and theme functions. Prepare contracts to include all specified details concerning catered events. Establish and maintain accurate filing and posting systems for past, tentative and upcoming events. Communicate and disseminate critical event information to department heads and staff members and distribute detailed function sheets at weekly staff/BEO meetings. Work with selected vendors to arrange rental of tables, A/V, game equipment, linens and other needed items per event specifications. Book or recommend décor and entertainment providers such as photographers, florists, bands, speakers or specialty acts, as requested by customer. Assign accounts for group and local business to members of the sales team; oversee daily function of the sales department and ensure the successful completion of all sales‑related tasks. Guide, support and counsel sales staff; execute responsibilities for hiring, training, scheduling, performance coaching, discipline, assessment and initiating pay increases. Ensure employees' compliance with all applicable health and safety regulations. Manage the financial performance of the department through development, analysis and implementation of sales plans and forecasts to minimize variances. Drive competitive set review and analysis. Assess opportunities and create action plans to improve sales, service, quality and profitability of venue. Seek out customer feedback and respond to customer needs to improve retail services; intervene in instances of guest dissatisfaction. Perform other related duties, tasks and responsibilities as required from time to time. Qualifications / Skills Bachelor's degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience. 5–7 years of catering sales experience, with at least 3–5 years in a management role. Prior experience in a similar venue with more than $5M in food and beverage sales. Demonstrated financial acumen; P&L accountability and/or contract‑managed service experience. Must possess strong knowledge of food and wine for menu development. Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, and awareness and ability to perform all sales‑related functions. Solid and proven track record for sales and leadership success. Tech savvy, with high proficiency in all Microsoft Office programs. Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks. Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays. Other Requirements Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly‑quartered environment. Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law. #J-18808-Ljbffr