INSUR _4 Business Line: Small-Market Commercial Lines Hours Per Week: 35 (Full-Time) Location: Ontario, Any – Hybrid environment ( Job Duration: Full-Time, Permanent, Current Vacancy Wage Transparency: The base salary range is $60,000 to $70,000. Salary will be determined by experience, credentials, education, certifications, skill level, scope, and geographic location. Incentives may apply. About The Role We’re looking for a Commercial Lines Account Manager to service incoming new business requests while developing and maintaining relationships with both client and carrier representatives. The successful CM will also work with backend service teams and oversee the renewal process of existing business. What You’ll Do Work closely with clients to deliver value by identifying exposures, determining appropriate solutions, and advising the client. Develop marketing specifications and remarketing strategies for renewals of an assigned book of business. Network within the local community by attending industry events, training, etc. Provide professional and prompt customer service including phone and email on new and existing client accounts, addressing coverage, billing, reporting of claims, audits, endorsements, and cancellations. Lead in maintaining positive, long‑term relationships with clients, insurance carrier representatives, and NFP staff. What You Bring RIBO required; out‑of‑province licences an asset. Fluent in French preferred. Typically more than 2 years of commercial insurance and product line experience – servicing, broking or underwriting. Experience in placing various lines of coverage on SME to Mid‑Market accounts. Confident, poised and interactive – effective communication, emotional intelligence, and ability to tailor responses. Proven technical competency and creativity in delivering innovative property and casualty solutions. Strong analytical and problem‑solving skills. Excellent organizational skills with adaptability to changing workload and priorities. Sharp attention to detail and decision‑making skills. Excellent computer skills; EPIC fluency an asset. Proficiency with Microsoft Office suite – Word, Excel, Outlook. What’s In It For You Hybrid environment approach. Annual bonus plan for all employees. Matching RRSP plan of 5% of salary. Referral commission plan. Generous benefits plan including Health Care Spending Account starting on the first day of employment. Full support for continuing education and internal opportunities for career growth. Reimbursement of licence fees and professional membership dues. Global team of industry leaders focused on employee retention, client growth, innovation, and collaboration. Accommodations and AI Disclosure Accommodations are available on request for candidates taking part in all aspects of the selection process. Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position. #J-18808-Ljbffr