Manager, IT Solutions Delivery – Underwriting Build the future with us Are you passionate about transforming information technology and want to contribute to the modernization of core systems in individual insurance? As Manager, IT Solutions Delivery – Underwriting, you will play a key role in accelerating the transformation of critical systems in a context that combines legacy systems, modernization, and artificial intelligence. This position represents a unique opportunity to have a tangible impact on the quality, speed, and reliability of delivered solutions, while helping to build high‑performing teams in a collaborative and innovative environment.What You Will Accomplish With UsManaging and mobilizing a multidisciplinary team (employees and external partners) to ensure optimal IT delivery performancePlanning, prioritizing, and balancing workload in collaboration with stakeholders (RTE, project managers, leaders)Being accountable for IT solution delivery, service quality, and the operational performance of teamsDriving development teams toward future‑ready practices by accelerating the integration of AI and automation at the core of processesLeading the adoption of DevOps practices (CI/CD, automation, observability) and continuously improving delivery processesEstablishing and monitoring performance indicators (e.g., DORA metrics) to optimize efficiency and identify pain pointsEnsuring the management of critical incidents, escalations, and post‑mortems to improve system reliabilityAligning priorities, strategies, and practices with various IT teams and business partnersContributing to system modernization and the management of technical debt within IT assetsWhat Could Accelerate Your Success In This RoleDemonstrates inspiring leadership, critical thinking, curiosity, creativity, and strong influencing skillsHas solid experience in DevOps, IT solution delivery, and Agile/Lean methodologiesIs capable of assessing technical quality (architecture, code, automation) and managing technological risksThrives in complex, evolving, and multidisciplinary environmentsHas a minimum of 10 years of relevant experience, including at least 3 years in managing technical teamsAdvanced level of French requiredIntermediate level of English required to communicate with external vendors and actively participate in committees with them on a regular basisKey assetsPrevious experience as a developer, technical lead, or architectCertifications (SAFe, DevOps, AWS/Azure, ITIL)Proficiency with tools (Azure DevOps, Jira, Git, CI/CD, monitoring tools)BenefitsA work environment where learning and development are combined with a collective pursuit of excellenceAn inclusive, collaborative, and people‑centered environment where your potential can fully flourishA hybrid work model that supports flexibility and innovationCompetitive benefits: group insurance, retirement plan, telemedicine, assistance program, bonuses, and more#J-18808-Ljbffr
Manager, It Solutions Delivery – Underwriting
IA FINANCIAL GROUP (INDUSTRIAL ALLIANCE)
québec, québec
Published 7 days ago
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