Overview We are seeking IT Technical Support Intern to play a key role in supporting IT related issues in business ideas. The technician will provide Tier 1 and 2 support to all divisions of Leon’s Group including associates, contractors, or any other individuals as required. This includes but is not limited to OS, Hardware, Application, Printer Support, Set-Up, Facilitation, Etc. This role is designed for a student who is currently enrolled in a post‑secondary work‑integrated learning program and ready to start their internship as IT Technical Support. Location: North York, Toronto, ON – Fully On‑site Work Term: 16 weeks (paid internship placement) Professional Attribute Demonstrate Accountability and Respect Accept feedback positively Build confidence and professional Punctuality is essential Ensure timely delivery of projects and milestones Demonstrates initiative by going beyond assigned tasks to add value to the team. Attention to Detail Focuses on correctness of assigned tasks Learns to follow standards and best practices Build confidence and professional Ability to Learn Learns quickly through direction and feedback Actively builds foundational skills Benefits from structured learning and mentorship Technical Skills Demonstrate foundation knowledge in Hardware and Application Benefits from structured learning and mentorship Ability to create good technical documentation for ongoing support. Requirements Excellent oral and written communications 0–2 years of experience in IT tech support / helpdesk position. Knowledge on one or more of the below technical skills PC hardware and software knowledge Extensive knowledge in Microsoft Windows Desktop environment Support Active Directory, Configuration and Policies, User administrations Printer connection/configuration Mobile device hardware and application We offer The chance to be part of a financially stable, well‑respected, truly Canadian company with opportunities for growth from coast to coast Continuous, quality education and training on our products and sales techniques Compensation The starting hourly rate for this position is $18.00. Additional Information Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams. We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to #J-18808-Ljbffr