Lead customer success initiatives as an Enterprise Customer Success Manager. Focus on relationship management, onboarding, and driving measurable value for high-impact accounts.In this pivotal role, you will manage strategic customer relationships throughout the lifecycle, leading complex engagements and facilitating successful onboarding experiences. Engage with stakeholders to develop and implement plans that promote business outcomes while addressing intricate customer challenges.Key Responsibilities:• Manage customer onboarding to drive early value• Lead engagement initiatives with multiple stakeholders• Develop and execute Mutual Success Plans• Conduct Quarterly and Executive Reviews• Identify and qualify expansion opportunitiesRequirements:• Minimum of 4 years in Customer Success or similar• Proven experience with enterprise account management• Strong skills in stakeholder communication• Track record of delivering measurable results• Familiarity with GIS applications is an assetUtilize your expertise to transform customer relationships and enhance value through effective management and collaborative strategies.#J-18808-Ljbffr
Enterprise Customer Success Project Lead
SAFE SOFTWARE
, , canada, , , canada
Published 27 days ago
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