Take charge as a Senior Manager of Enablement, defining impactful training programs. Shape onboarding, quality assurance, and continuous learning to enhance customer success initiatives.This role focuses on designing and executing enablement programs across various customer-facing functions. Drawing on proven experience in learning and development, you will ensure operational excellence while empowering teams through tailored training. Collaborate with stakeholders and utilize data to drive improvements, ensuring team readiness and customer satisfaction.Key Responsibilities:• Develop innovative onboarding and continuous learning programs• Coach team members in instructional design and facilitation• Integrate feedback into training evolution from multiple sources• Oversee maintenance of knowledge assets and resources• Drive QA strategies for onboarding and support processesRequirements:• Experience in enablement or customer success environments• Proven leadership in diverse training strategies• Familiarity with LMS platforms and content tools• Strong communication and analytical skills• Commitment to continuous improvement and team growthEmpower success through data-driven initiatives and innovative training solutions that elevate team performance and customer engagement.#J-18808-Ljbffr
Lead Enablement Strategies For Customer Success Teams
JOBBER
edmonton, edmonton
Published 26 days ago
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