Join ServiceTitan as a Virtual Agents Product Specialist and guide customers toward maximizing their AI capabilities. Focus on activation, retention, and providing technical support to ensure client success.This role is crucial in enhancing customer understanding and utilization of our AI products. You'll take ownership of the entire post-sale process, managing relationships while delivering measurable ROI. Your expertise in data-driven decision-making will allow you to optimize customer experiences and facilitate their journey with Virtual Agents effectively.Key Responsibilities:• Oversee new customer onboarding and activation processes• Execute product demonstrations customized for client needs• Monitor engagement metrics to drive product usage• Lead sessions to improve configurations for maximum value• Serve as the customer advocate with internal teamsRequirements:• 2–4 years in account management or similar roles• Experience in SaaS customer success environments• Comfort with both technical configuration and client interactions• Strong analytical skills to use data effectively• Self-starter with the ability to manage ambiguityChannel your expertise in customer success to drive impactful results at ServiceTitan.#J-18808-Ljbffr
Virtual Agents Product Specialist At Servicetitan
SERVICETITAN
, , canada, , , canada
Published 22 days ago
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