Shape the future of client engagement as a Team Leader for Technical Account Managers. Drive success by leading a team dedicated to delivering optimal service and technical solutions.This role involves overseeing a team that supports strategic customers while managing select accounts directly. You will hold responsibility for ensuring performance excellence and fostering significant client relationships. Your expertise will guide escalations and proactive service delivery in complex security environments.Key Responsibilities:• Supervise and coach a talented Technical Account Management team• Ensure adherence to service delivery processes• Cultivate strong governance models for client accounts• Respond effectively to escalations and incidents• Collaborate on SOW design and project deliveryRequirements:• At least 3 years in Technical Account Management• Proven track record of leading teams• Experience managing technical customer relationships• Skilled in handling large-scale deployments• Fluent in French and English for international communicationDrive measurable results by leading a dedicated Technical Account Management team focused on client satisfaction and technical excellence.#J-18808-Ljbffr
Technical Account Management Leader Driving Client Success Initiatives
GENETEC
montreal (administrative region), montreal (administrative region)
Published 27 days ago
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