Who We Are Looking For You will be responsible for the oversight of the Transfer Agency client service team (Associates and Senior Associates), management of the client relationships and acting as a point of escalation for the team on any technical issues. They will ensure that policies and procedures are followed and that best practices are applied. They will continuously look for enhancements to create greater efficiencies and productivity within the team. You will take on additional responsibilities such as supporting business growth through onboarding of new clients and foster a continuous learning environment to engage, develop and retain employees. What You Will Be Responsible For Provide oversight of the Transfer Agency team, managing key priorities on a daily basis, planning team work, managing team resources including recruitment of new staff. Responsible for the effective management of the team and all associated HR Policies, performance and career developments. Building and maintaining client relationships through regular meetings, forums, ensuring effective communication and client satisfaction and act as point of contact for client escalation. Responsible for the final sign off on internal (e.g. NAV), client and investor reporting to ensure all fund activity is recorded accurately and in line with agreed Policies and Procedures. Including taking full ownership on daily, cash and trade reconciliations. Proactively identify gaps in internal key controls and work with wider TA manager/director group to close gaps, while promoting a risk awareness culture within the team to drive the zero error policy. Participate in department wide training efforts – draft and deliver training course and facilitate ‘on the job’ training for Senior Associates. Education And Preferred Qualifications Good working knowledge (2+ years) of AML and regulations impacting the industry Knowledge of Transfer Agency policies and procedures and the use of ISS (AIS’s Enterprise wide Investor Services System) Bachelor’s degree in Finance and/or Business related area or relevant working experience (2+ years of experience) 4+ years Fund Administration experience 2+ years people management experience Experience managing client relationships Hedge fun of Transfer Agency Experience Knowledge of Private Equity (P/E) funds Proficient in Microsoft Office applications, in particular Excel. Salary Range $51,000 - $84,000 Annual Equal Opportunity Employer As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job ID: R- #J-18808-Ljbffr