A career as a Site reliability engineer Platform ServiceNow (SRE) in the productivity Tools Management team at National Bank means being an expert responsible for the reliability, availability and performance of the ServiceNow platform. This position allows you to have a concrete impact on the stability of services and the experience of internal teams thanks to your expertise in system reliability, automation and continuous improvement. Your job Ensure the reliability, availability and continuous performance of the ServiceNow platform in a critical environment Implement proactive monitoring, observability practices and automation mechanisms to prevent major incidents Strengthen the resilience and operational continuity of the platform by reducing operational risks Support governance, security, compliance and audibility requirements in a regulated environment Oversee the secure evolution of the platform, including new features, integrations and automations Influence and collaborate with multidisciplinary teams to ensure consistent and mastered use of the platform Promote and develop modern practices related to system reliability, operations and service management Prerequisites A Bachelor's degree in computer Science or a related field and several years of relevant experience; or equivalent experience In-depth experience with the ServiceNow platform in an operational or reliability context Significant experience in system reliability or administration of critical platforms Have worked in complex technological environments requiring high stability and security standards Experience with agile practices or environments undergoing continuous transformation Your benefits Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and family assistance program Preferential banking services Involvement in community initiatives Telemedicine service Virtual sleep clinic #J-18808-Ljbffr