About Our Client Our client is a boutique law firm. Position Scope Reporting to the Managing Partner, the Director of Operations plays an integral role in the management, growth and success of the firm. The Director will lead a team of legal, marketing and administrative professionals in maintaining excellent client service and achieving high performance and success. Responsibilities Development and oversight of the operating and capital budget Ongoing analysis of financial results (actual) to budget, including billing realization trends Ongoing analysis of new business revenue to identify trends and opportunities Preparation of monthly internal cash management/productivity reports Inter-company billing Liaise with external accountants, bank, etc. Supports year-end financial process Oversees collections Human Resources Responsibility for management and coaching of team members Evolution and delivery of firm’s talent strategy including the effective acquisition, onboarding, management and exit of team members Responsibility for performance management process including goal setting, mid-year reviews, and annual appraisal process Management of compensation program including salary reviews and total reward programme Leads recruitment of law students for summer and articling positions Track and analyse KPI metrics for timekeepers Strategic Business Partner Working with the Managing Partner, identify new growth opportunities, revenue optimization, and cost containment Develop, deliver and execute the firm’s strategic plan and all associated initiatives. Investigate and report on factors impacting business performance and provide recommendations for improvement. IT Oversight of technology and technology providers Vendor management – oversee contracts, performance and service delivery Leads systems implementations and upgrades Cybersecurity and risk – oversee protocols and team’s compliance Oversees training Operations Management Plan, co-ordinate and attend monthly management meetings Leads quarterly team meetings Develop, document and maintain standard operating procedures Manage office space and physical infrastructureIdentifying, planning and executing initiatives and projects that advance the goals of the firm Management of relationships with external vendors and consultants Required Skills and Knowledge Excellent communication (written and verbal) skills A high degree of professional judgment, analytical ability, organizational ability and initiative Strong technical skills with proficiency in MS Office Suite Experience with PC Law is considered an asset. Education & Experience Post-secondary Education – BCom or BBA Project leadership experience Financial experience to forecast and to monitor effectively the firm’s operational, capital and salary expenses Proven and progressive experience in management of small team in a professional services environment Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #J-18808-Ljbffr