What You Can Expect We are seeking a talented Mid-Market/Commercial Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability to partner with direct sales account executives to prospect new opportunities and increase sales funnel. Primary goal is to partner with sales Account Executives to upsell current customers and assist in closing potential customers. Drive, build and manage pipelines for assigned territory. About The Team The Zoom sales team is a dynamic force driving the company’s success. With a focus on delivering cutting‑edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. They play a pivotal role in expanding Zoom’s global presence and ensuring businesses harness the full potential of virtual collaboration. Responsibilities Qualifying leads and perform needs assessment, engaging technical resources Creating, delivering, and managing client presentations, proposals and coordinating quarterly business reviews Utilizing solution‑selling and value‑selling techniques to effectively guide sales processes to close Developing and maintaining business within existing accounts, managing large, complex sales situations and sales campaigns Partnering with sales Account Executives to upsell current customers and assist in closing potential customers Developing go‑to‑market co‑sell strategy (internal Zoom, alliance partner & channel partners) Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions What We’re Looking For Experience working with Mid Market/Commercial Accounts Able to lead and manage complex sales cycles from start to finish Experience working within Majors accounts Experience leading others with product/services training; demo and sales guides; learning and training materials Experience utilizing Customer Relationship Management (CRM) tool Able to travel as needed Salary Range or On Target Earnings Minimum: $178,400.00 Maximum: $285,400.00 Base salary, bonus and equity value are part of the Total Direct Compensation philosophy. Benefits Our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional and financial health; support work‑life balance; and contribute to their community in meaningful ways. About Us Zoom helps people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Our Commitment We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information on how we use your data. #J-18808-Ljbffr