Overview Software Engineer - C++ and (Java or Python) Provide development support to the software development community across the organization by managing, maintaining, and troubleshooting the internal software application and tooling. Responsibilities Respond to and triage support questions and requests from client engineers Extract relevant information from log files and other sources to debug, identify owners or root causes Write basic tools and test cases to improve the speed and quality of support Work with technical writers to improve documentation in areas covered by support Produce reports for leadership with data on the performance of the program Provide insights and suggestions on product development and the product roadmap; contribute to product development Manage and escalate client engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles Develop debugging scripts and documentation to automate and speed up responses, and provide actionable feedback to the engineering team Required Skills Hands-on experience (2-3 years) on software programming in at least two of C++, Java or Python, developing small or medium-sized applications Preferred experience with at least one front-end web technology Hands-on experience (2-3 years) with databases and Linux Relevant application support / dev support experience would be a plus Basic knowledge of what machine learning models are, and different types of algorithms 1-2 years of hands-on experience with design, implementation, deployment, training, testing etc. of one or more machine learning models High-level understanding of AI implementation building blocks Seniority level Mid-Senior level Employment type Full-time Job function Other and Engineering Industries Semiconductor Manufacturing and Software Development #J-18808-Ljbffr