Microsoft Dynamics 365 F&O Senior Functional Consultant Responsibilities Act as a trusted advisor to external customers and BDO project teams in support of client D365 F&O Managed Services engagements, with an approximately 75% support and 25% project-based focus. Analyze customer business needs and objectives and provide in-depth application expertise in targeted business areas. Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations, Enterprise Edition suite. Provide training to client staff to perform day‑to‑day activities in support of ERP implementations. Troubleshoot issues and reproduce them in a separate development environment. Utilize effective communication and listening skills with customers and colleagues to troubleshoot technology issues and provide guidance/support. Apply Microsoft Dynamics Sure Step Methodology to assist customers in deploying the solutions in a timely and effective manner. Qualifications & Experience Minimum 3‑5+ years of Dynamics 365 F&O managed services consulting and support experience, with strong expertise in the Supply Chain Management functional area. Knowledge of one or more other functional areas of D365 F&O or another ERP product, such as Finance, Sales or Talent/Human Resources, is preferred. Previous experience working with a consulting firm is an asset but not required. Dynamics 365 F&O /AX certifications in the relevant business disciplines will be considered. Self‑motivated, articulate, and able to inspire audiences. Process analysis, redesign, and documentation experience. Experience in working on functional design, configuration, and process alignment with a detailed understanding of Finance concepts and general module functionality. Knowledge of ITIL principles or working in an operational environment. Excellent communication and interpretive skills. Highly organized and able to work well under pressure from clients and team. Flexible and adaptable to change, with a commitment to learning new skills. Ability to function as a committed team player. Compensation Expected annual range: $84,000 - $128,000. EEO Statement If you require accommodation to complete the application process, please contact us. #J-18808-Ljbffr