Fairmont Jasper Park Lodge Learning & Development Manager AccorHotel Fairmont Jasper Park Lodge Jasper, AB. Full-time Job details. Job type: Full-time. Location: Jasper, AB. Company Description: Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge - where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. Job Description: What you will be doing: Your role will be dynamic, ranging from facilitating recurring training sessions to creating an annual learning program. You are a team of one, so must be comfortable getting your hands dirty and handling all parts of the learning cycle – from implementing and executing training, to tracking and organizing training records, to working with leaders to identify training needs across the business. Responsibilities include: Develop and implement comprehensive Learning and Development strategies, programs, and initiatives aligned with the hotel's business objectives and employee development needs. Facilitate a world-class onboarding experience for new employees, including iterating the program and experience as required. Design and deliver engaging training sessions, workshops, and seminars on topics such as customer service excellence, leadership development, technical skills, and compliance training. Collaborate with department heads and team leaders to identify learning needs, assess performance gaps, and develop targeted training solutions. Participate in creating an environment of engaged leaders by being an active member of the leadership team. Qualifications: Your experience and skills include: Minimum of 2 years’ experience in a leadership role within the hospitality industry, or a similar role in education or training facilitation. University degree in Hotel/Restaurant Management or related discipline a strong asset. Proven track record in needs assessment and facilitation of training programs in driving service excellence results. Demonstrated knowledge of Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) required We offer a range of benefits, including subsidized staff accommodation assistance, employee travel program, and access to our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course. We encourage applications from all qualified candidates and are committed to employment equity. #J-18808-Ljbffr