Launch your career as a Junior Technology Operations Engineer at EQB, focusing on incident management and improvement strategies to enhance operational resilience. Engage with both technical and business teams for optimal performance.In this role at Equitable Bank, you’ll play a vital part in tracking incidents and managing communications during high-priority events. You will also perform root cause analyses and help develop better monitoring and alerting tools. This position is ideal for someone dedicated to continuous learning and improving banking services.Key Responsibilities: • Manage the response processes for major incidents • Conduct impact and root cause analyses for issues • Establish communication strategies for stakeholders • Collaborate with cross-functional teams to optimize processes • Support the implementation of monitoring dashboardsRequirements: • Degree in technology or equivalent professional experience • 3 years of experience in incident management roles • Proficient in Java frameworks and analytical tools • Good knowledge of ITIL 4 practices and Jira • Excellent communication skills and strong attention to detailBecome a key player in Tech Ops at EQB, driving improvements and ensuring service excellence. #J-18808-Ljbffr
Junior Technology Operations Engineer
EQUITABLE GROUP
toronto, toronto
Published 18 days ago
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