Your Opportunity at ARC’TERYX As the Senior Business Analyst, Technology, you will act as the conduit between Technology and multiple business teams. You assist with our configuration and integration projects by eliciting and analyzing requirements, liaising between business and technical resources, and documenting business processes or systems and their integration. You must be able to quickly absorb new and different types of information, modify and adapt existing knowledge, and work in a changing and evolving environment, to ensure successful project delivery using an agile scrum methodology. You are a critical thinker who enjoys diving into the details and seeking to understand the “how” and “why”.Meet Your Future Team The Technology e-commerce team partners closely with various parts of the business to deliver the Arc’teryx digital customer roadmap from product merchandising to the completion of an online order. In this role, you will work with talented teams to deliver new systems and enhancements that will strengthen the eCommerce user and brand experience. We dig in and get to the root of the right problems and seek to be the most knowledgeable people within Arc’teryx to help the business be successful.Core ActivitiesLeading the discovery of new e-commerce projects and gathering requirements using effective business analysis techniquesConsulting with stakeholders and acting as a conduit between stakeholders and the development squadTranslating business requirements into detailed and actionable specifications and requirements documentsCreating understandable visual representations to communicate complex concepts and models for various target audiencesDocumenting detailed user stories, process flows, systems diagram flows, and acceptance criteria that will be used for business process review, systems architecture, web development, quality assurance and change managementWorking with stakeholders and development squad to plan, groom and prioritise the product backlog to ensure work focuses on features that align with business prioritiesOrganising and facilitating user acceptance testing with business usersIdentifying and documenting current and future business process, changes, and improvements to facilitate change managementFacilitating and managing stakeholder engagementMaintaining process and system documentation as business and systems evolveFuture ProjectsDeveloping, updating, and embedding your extensive expertise on business areas & technologies in scope within the Business Analysts chapter and the agile squadsPreparing and coordinating system changes for release, organising and leading product demo sessions, coordinating user training, arranging special hardware requirements with IS Infrastructure ManagerConsulting the e-commerce business teams in vendor selection and future technologiesCoordinating usability testing and feedback for web and mobile app developmentAssisting the Technology leadership team with other tasks and projects as requiredQualificationsYou have a Bachelor’s degree or post‑secondary education in business, information systems or a relevant field, completion of a recognized Business Analysis program, and/or equivalent business experienceYou have 5+ years of experience as a Business Analyst, working on agile projects related to e‑commerce, retail & omni‑channelYou have experience with working in an Agile methodologyYou have excellent interpersonal skills and the ability to communicate with all levels of stakeholders to explain, articulate, and document concepts, business processes, systems and business requirements efficientlyYou have strong organization and prioritization skills while managing multiple, competing prioritiesYou are familiar with web‑developmentExperience with mobile app development is an assetYou possess a high level of analytical and critical thinkingYou have a solid understanding of data models (ERDs)You have experience using JIRAYou have experience with working in the (Outdoor) Apparel or Retail industryYou are proactive in identifying the root cause of issues and developing solutionsYou remain highly flexible and adaptable when faced with ambiguityYou are able to balance autonomy and collaborationYou inspire breakthrough thinking and continuous improvementYou seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is rightYour passion for your work is paralleled by your passion for getting outside and living itCompensation The salary range for this role is CAD$94,000‑CAD$124,000.Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.BenefitsHealth & wellbeing:Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP).Financial wellbeing:RRSP matching and eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.Time & Flexibility:Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).Family support:Parental leave top‑up and a nesting period for new parents.Growth, community & gear:Professional development opportunities, Arc’teryx Academies (outdoor skill‑building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).*Eligibility for certain programs may vary by role.Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.#J-18808-Ljbffr