Join Interac as a Bilingual Customer Service Representative and provide essential support to clients accessing our IT Security Systems. Evening and weekend hours required.As part of the Client Service Desk team, you will engage with clients, troubleshoot technical issues, and deliver instruction on system usage in both English and French. Be part of a reputable company that values innovation and inclusivity in the digital finance landscape.Key Responsibilities:• First point of contact for technical client support• Answer and troubleshoot inbound service calls• Educate clients on IT Security Systems effectively• Document inquiries and maintain incident records• Assist in maintaining high service levels and performanceRequirements:• Proficiency in both English and French spoken/written• Flexible schedule including evenings and weekends• Results-driven with strong organizational skills• Comfortable working within a team setting• Eligibility for Reliability Status based on residency historyUtilize your bilingual skills to improve customer interactions at Interac, a leader in secure digital payments.#J-18808-Ljbffr
Interac Bilingual Customer Service Agent
INTERAC CORP.
ottawa, ottawa
Published 23 days ago
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