SCOPE OF THE JOB As a new and cutting-edge electric automobile brand in North America, we are looking for high caliber Automotive Service Technicians. In this role, your expertise will be relied upon to diagnose and perform a wide range of automotive services and mechanical repairs. Salary range for this position is CAD $110,000 - $120,000. RESPONSIBILITIES AND TASKS Ability to effectively diagnose and repair a wide range of mechanical, electrical, and software related symptoms Proficiency in navigating diagnostic procedures, flowcharts, and wiring diagrams Promptly and efficiently perform all necessary work as stated on Repair Orders Regularly communicate with aftersales team members to align on timelines and expectations Perform quality inspections including road testing for confirmation of repair Order parts to carry out repairs and return warranty / core components with designated tagging as required Escalate and clearly communicate all difficult repairs to the Lead Technician to ensure prompt solutions Maintain consistent understanding and compliance with VinFast policies and procedures Adhere to all safety and security regulations in the workplace Maintain learning and upgrading of knowledge base via VinFast training and courses Maintain a clean and organized workshop environment Ability to work evenings or weekends when required Ability to support other VinFast workshops during peak times, either out of city or out or province Other related duties as required WHAT YOU BRING A minimum of 2 years of experience as an Automotive Technician, previous experience with an electric automobile brand preferred Valid 310S License (or equivalent) Valid driver’s license and clean driver’s abstract/record Knowledge of mechanical, electrical and electronic vehicle components, past Electric Vehicle experience an asset Experience with electrical diagnostics and understanding of wiring diagrams Flexibility to work retail business hours, including Saturdays CHARACTERISTICS & TRAITS Clear written and verbal communication skills, Exceptional attention to detail Strong time management skills, ability to multitask, prioritize, and manage shifting responsibilities Positive mindset, can-do attitude, strong work ethic, results driven Self-motivated and able to work with minimum supervision VinFast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit, and business need. WHAT WE OFFER A modern, professional environment where you’ll work with and learn from highly specialized and dedicated experts from all over the world. Competitive and equitable salaries that recognize your experience and expertise. Generous group insurance benefit package to employees and their eligible dependents. Wellness Spending Account to promote an active lifestyle and a healthier workforce. An RRSP contribution program to support our employees in planning and managing their financial well-being into the future. Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable! At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.