Drive customer engagement and onboarding success as a Technical Customer Success Manager. This remote role emphasizes hands-on technical tasks, relationship building, and strategic growth across multiple accounts.In this key position, you’ll support onboarding for a next-generation platform while managing a portfolio of current accounts. Your experience in Customer Success or Account Management will shine as you manage both technical configurations and customer relationships effectively. You’ll also create processes for ongoing customer health and success, ensuring satisfaction across platforms.Key Responsibilities:• Serve as primary contact for major accounts• Configure and set up operational tasks for clients• Drive renewals and growth through proactive outreach• Monitor account health and develop remediation plans• Build a repeatable Customer Success playbookRequirements:• 5+ years of Customer Success or Account Management experience• Strong ability to manage technical tasks and relationships• Excellent project management skills across multiple accounts• Effective communicator with various stakeholders• High-energy and proactive mindsetLeverage your technical curiosity and relationship management skills to enhance customer experiences and drive growth across platforms.#J-18808-Ljbffr
Dynamic Technical Customer Success Manager For Innovative Saas Platform
ROCKETREZ
winnipeg, winnipeg
Published 27 days ago
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