Join Xplore Inc. as a Product Owner to transform customer engagement through innovative platforms in Cornwall, ON. Manage and prioritize key products like CRM and IVR while driving measurable improvements.In this full-time position, you'll lead the vision and execution of critical customer and agent-facing technology platforms. Your role will focus on building out a prioritized roadmap that meets customer expectations and enhances operational efficiency. Collaborate with various stakeholders and agile teams to ensure streamlined delivery and continuous improvement of platform capabilities based on user insights.Key Responsibilities:• Own the product vision for multi-year platform roadmaps• Align efforts with company’s strategic objectives• Oversee backlog management and prioritization• Champion customer advocacy in product decisions• Maintain compliance with industry regulations and standardsRequirements:• Minimum 5 years in Product Owner roles within telecom• Strong strategic and execution capabilities• Experience with agile development practices• Familiarity with APIs, cloud technology, and AI initiatives• Exceptional communication and relationship management skillsLead product innovations that ensure a superior customer experience at Xplore while achieving strategic business outcomes.#J-18808-Ljbffr
Lead Product Owner For Telecom Innovation
XPLORE INC
eastern ontario, eastern ontario
Published 19 days ago
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