Join Teleperformance as a Technical Customer Support Specialist, providing remote support and solutions for diverse clients. This opportunity emphasizes technical troubleshooting and exceptional customer service skills.Teleperformance is a renowned leader in client experience management, seeking dedicated professionals for a 3-month contract in various Canadian provinces. Your role involves diagnosing technical issues and delivering solutions while maintaining a focus on customer satisfaction. The ideal candidate is adaptable, possesses strong communication skills, and is passionate about customer service.Key Responsibilities:• Offer technical solutions and support for clients' products• Maintain excellent customer relations through personalized service• Coordinate service calls and follow up with clients• Troubleshoot and resolve technical issues using established procedures• Ensure accurate data entry within designated applicationsRequirements:• Minimum 6 months experience in customer service• High school degree required; tech certification preferred• Proficiency in Microsoft Office applications• Bilingual in English and French, both written and spoken• At least 18 years of agePassionate about customer support and technical solutions? Be the change at Teleperformance!#J-18808-Ljbffr
Technical Customer Support Specialist Role
TP-CANADA
halifax, halifax
Published 18 days ago
Report job