About the Role We are seeking a highly experienced and technically proficient Principal Engineer to lead complex engineering efforts, guide architectural decisions across the portfolio, and drive innovation and delivery of scalable, reliable systems. This role combines deep technical expertise with strategic thinking, business acumen, and mentorship to support our Contact Billing and Claims organization.What you’ll do hereOwn the technology direction and roadmap for the technology assets for Contact Billing and Claims.Have a strong understanding of GWCP (Guidewire Cloud Platform) releases and how Intact can leverage them.Understand vendors available in GW Market Place and how they align with IFC’s roadmap.Collaborate closely with senior leadership and principals to develop and implement strategic initiatives and roadmaps that drive innovation, enhance efficiency, and maintain a competitive edge.Lead the technical transition to the SAAS version of Guidewire.Own platform performance, observability, quality, resilience, scalability and related aspects.Serve as the technical authority and decision-maker for key architecture and design initiatives, especially high‑risk or new technology.Act as a force multiplier, leveraging expertise to enhance productivity and effectiveness of the engineering team, fostering a culture of innovation and excellence.Maintain hands‑on keyboard proficiency, serve as a trusted advisor, and play a key role in elevating technical decision‑making processes.Promote cross‑team collaboration and guide technical direction across teams, functions, and products, ensuring decisions support overall business and technology strategy.Develop shared software engineering frameworks, APIs, and toolkits to streamline integration into production applications.Define and enforce software engineering best practices, ensuring consistency across model development, deployment, and monitoring.Identify opportunities for innovation and continuous improvement, championing initiatives to improve processes.Stay abreast of industry trends, emerging technologies and best practices, assess the potential impact of new technologies, and recommend adoption strategies.Coordinate with experts in various technical forums, both internally and externally, and promote technology within and outside the organization as a thought leader advancing IFC’s interests.What you bring to the tableBachelor’s or Master’s degree in Computer Science, Engineering or related field.10+ years of experience in software development, with at least 3+ years in a technical leadership role.Extensive expertise in Guidewire, including Billing Center and Claims Center, as well as SAAS versions of Guidewire (Guidewire certification is a plus).Strong understanding of software architecture principles, system design patterns and AI/ML concepts and frameworks.Deep expertise with Angular, Java, Spring, Spring Boot, SQL & NoSQL databases, and experience with Cloud platforms (AWS, Azure, GCP), microservices, and distributed systems.Proven ability to design scalable, resilient systems in production environments.Extensive knowledge of DevSecOps and observability tools.Proven leadership in mentoring software engineers and building global technical communities.Excellent problem‑solving skills and the ability to navigate ambiguity.Excellent communication and stakeholder management skills to bridge the gap between software development teams and business leaders.For candidates located in Quebec, bilingualism is required in English and French.No Canadian work experience required; must be eligible to work in Canada.We are an equal opportunity employer. At Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.We encourage applications from individuals who are members of equity‑deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.We do not provide sponsorship or other support for immigration‑related matters. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.#J-18808-Ljbffr
Principal, Software Engineering - Contact Billing And Claims
INTACT
toronto, toronto
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