Join Execaire Aviation in Dollard-des-Ormeaux, Quebec as the Manager of Client Experience, focusing on elevating the overall client journey and service excellence. Lead initiatives that ensure satisfaction at every interaction.As the Manager of Client Experience, you will play an essential role in enhancing the experience clients receive from Execaire Aviation. Your responsibilities include analyzing client feedback and collaborating with leadership to implement improvements. You'll also supervise Client Service Representatives, ensuring adherence to best practices and service standards.Key Responsibilities:• Implement effective strategies for client management• Build relationships that encourage client advocacy• Analyze client data to identify and act on pain points• Ensure proper training and standards for service teams• Facilitate client relationship enhancement initiativesRequirements:• Degree in Business Administration or equivalent• 3-5 years in a client service role• Fluent in English and French• Strong leadership and problem-solving skills• Proficiency in Microsoft and Google toolsLead innovative client management efforts and empower your team at Execaire Aviation.#J-18808-Ljbffr
Manager Of Client Experience In Aviation
EXECAIRE AVIATION
dorval, dorval
Published 25 days ago
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